Shipping and Delivery

At Wish & Co., we strive to deliver your order safely and as quickly as possible.

Delivery Partner

We proudly use Bob Go for all deliveries across South Africa, ensuring reliable and trackable shipping services.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Personalized items may require additional processing time.

Delivery Time

Estimated delivery times:

* Major Cities: 1–3 business days
* Regional Areas: 3–5 business days
* Remote Areas: 5–7 business days

Delivery times are estimates and may vary during peak periods, public holidays, or due to circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and the size of your order.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS, allowing you to track your parcel through Bob Go.

Delivery Address

Please ensure that your delivery address and contact details are correct when placing your order. We cannot be held responsible for delays or failed deliveries due to incorrect information provided by the customer.

Damaged or Missing Parcels

If your parcel arrives damaged or if any items are missing, please contact us within 48 hours of delivery so we can assist you promptly.

Questions?

For any shipping or delivery inquiries, please contact our customer support team on whatsapp 0844414444, and we will be happy to assist you.